Temporary Part-Time Community Initiatives Associate

    • Job Tracking ID: 512213-654853
    • Job Location: Boston, MA
    • Job Level: Mid Career (2+ years)
    • Level of Education: 2 year degree
    • Job Type: Temporary
    • Date Updated: October 25, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

The Greater Boston Food Bank (GBFB) is the largest hunger relief organization in New England and among the largest food banks in the country. GBFB’s mission is to End Hunger Here in eastern Massachusetts, and our strategic objective is to provide at least ONE MEAL A DAY to everyone in need in eastern Massachusetts.

GBFB is looking for an Associate to join our Community Initiatives Team. This role is responsible for assisting with the day to day administrative responsibilities of GBFB’s direct service programs which includes but is not limited to: order placement, logistics, and volunteer management. The person in this position has a commitment to GBFB’s mission to End Hunger Here.

Responsibilities:

  • Perform the administrative responsibilities related to direct distribution initiatives including but not limited to order entry, document management, partner site correspondence, monthly service reporting, data review, client mailings, schedule creation, and logistics coordination.
  • Become proficient at using GBFB’s client management software system (currently Oasis Insight) for data cleaning, report writing and data entry.
  • Extract data for internal and external surveys and reports as requested.
  • Provide a high level of customer service both internally and externally.
  • Ensure AIB standards are maintained.
  • Assist with other duties as assigned by management.

 

Experience and Skills:

Skills:

  • Detail-oriented with strong follow-through and time management skills
  • Highly organized with demonstrated ability to multi-task and ability to prioritize and meet deadlines
  • Excellent communication and customer service skills
  • Proficiency in Microsoft Office Suite including Outlook, Word, Excel and PowerPoint, with the ability to   learn new software
  • Sensitivity to issues affecting low-income, food insecure populations

Qualifications:

  • Ability to work positively and professionally with people of diverse experiences and backgrounds
  • Experience working with nonprofit service providers or a customer service setting preferred
  • Associates Degree required, BA/BS preferred
  • Fluency in Mandarin, Russian, or Spanish a plus
  • Experience in working with CRM tool is a plus

Work Environment/Physical Demands:

  • Lift or carry up to 25 lbs.
  • Ability to sit up to 3 hours at a time
  • Ability to work within an open air/cubicle environment