Director of Development - Diversified Portfolios / Institutional

    • Job Tracking ID: 512213-740297
    • Job Location: Boston, MA
    • Job Level: Any
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: August 27, 2020
    • Years of Experience: 7 - 10 Years
    • Starting Date: ASAP
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Job Description:

The Greater Boston Food Bank (GBFB) is the largest hunger relief organization in New England and among the largest food banks in the country. GBFB’s mission is to End Hunger Here in eastern Massachusetts.

As part of a dynamic and evolving organization, the Director of Development, Diversified Portfolios/Institutional will lead a team charged with responsibility for securing annual support from corporations, foundations, and individuals. Importantly, the Director will develop and manage the corporate strategy to leverage new COVID-19 donors as well as existing donors in the Mid-Range, $1,000 - $9,999 who previously have not been in a managed relationship.


Portfolio Management: 40%

  • Manage a diversified portfolio of some of GBFB’s most significant institutional and individual donors with a minimum portfolio value of $1MM managing donors at $25,000 and above ensuring a best in class donor experience
  • Lead and model a one goal approach to fundraising in a highly matrixed Revenue Team ensuring that each team manages a portfolio that adds significant value to the overall goal
  • Evaluate relationship management to ensure that donors are managed in such a way to ensure the donor’s highest and best gift in the most efficient way i.e. when a major donor works for a major corporate partner who is best to manage a seamless relationship
  • Work with GBFB leadership team to ensure all donors are managed and stewarded at the same level
  • Review and assign donors to relationship managers ensuring best opportunity for donor to make highest and best gift
  • Manage appropriate maintenance of donor and other constituent data in Salesforce

Organizational Planning and Development: 30%

  • Manage budgeting and planning process which rolls up to one budget and one plan for the Revenue Team
  • Lead and participate in performance management process
  • Lead and participate in strategic planning process - executing and revising plans as needed
  • Lead on the development and implementation of donor engagement plans managed in Salesforce. Assist the Vice President in working with the Board of Advisors to achieve revenue and engagement goals; Additionally, provide support to other revenue generating
  • Participate in the development and execution of a digital first strategy across all fundraising channels ensuring that appropriate benefits are developed for institutional donors

Supervisory Management: 30%

  • Day to day supervision of team and participate in cross-functional team meetings as well as revenue team meetings
  • Ensure team completes all required HR trainings and development opportunities, including annual engagement survey, pulse survey and others as needed
  • Attention to staff training and development around diversified portfolios ensuring that each team member is developing skills needed to execute on new model
  • Formal staff supervision and informal check ins as needed to advance work and promote a culture that reflects the values of the organization
  • Resolve team member performance and human resources issues as needed in a timely manner on an equitable basis
  • Ensure all staff issues are addressed properly, efficiently and judiciously, and keep track of progress until resolved
  • Coordinate execution of the performance management process ensuring that each member is evaluated on an annual basis and that informal feedback is a norm and delivered as needed
  • Lead and model organizational values and participate in appropriate groups, meetings, sessions as needed

Experience and Skills:


  1. Strong relationship management and communication skills, with the ability to speak persuasively about the organization.
  2. A demonstrated ability to lead, manage and inspire a team of people, emphasizing teamwork, respect and excellence.
  3. Proven ability to handle multiple responsibilities and priorities in a fast-paced environment.
  4. Strong operational and technical skills.
  5. Must be detail-oriented and organized, with the ability to analyze data and report on progress.


  1. Bachelor’s degree required. Master’s degree a plus.
  2. A minimum of 7 to 10 years of professional nonprofit experience is required; experience in corporate, foundation, and individual relations preferred
  3. Proven ability to secure 5 and 6-figure major and multi-year gifts
  4. Significant experience directly managing and developing middle managers
  5. Strong knowledge of and experience with the Massachusetts and Boston philanthropic communities required
  6. Budget and planning experience required
  7. Proficiency with Salesforce, Raiser’s Edge or other donor database required
  8. Thorough knowledge of Word, Excel, PowerPoint required
  9. Ability to work remotely and supervise staff who work remote is required
  10. Ability and willingness to travel
  11. Appreciation of and commitment to GBFB’s mission and the ability to effectively communicate it.

Work Environment/Physical Demands:

  1. Ability to sit for up to 3 hours at a time.
  2. Ability to work remotely.
  3. Ability to lift up to 25lbs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.